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Privacy Policy
At Lopo Coffee, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.
Information We Collect
- Personal Information: When you make a purchase or contact us, we collect personal details such as your name, email address, phone number, and shipping address.
- Payment Information: For transactions, we collect payment details necessary for processing your order, such as credit card numbers. We do not store your credit card information.
- Technical Information: We may collect information about your device, browsing behavior, and usage patterns on our website through cookies and similar technologies.
How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, including shipping and billing.
- Customer Service: Your contact details allow us to respond to inquiries, provide support, and communicate important information about your order.
- Marketing and Promotions: With your consent, we may use your email address to send updates, newsletters, and promotional offers. You can opt out of these communications at any time.
- Improvement of Services: We analyze technical information and user behavior to enhance our website and improve user experience.
Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in processing orders, managing payments, and delivering products. These providers are contractually obligated to protect your data and use it solely for the purpose of providing their services.
- Legal Requirements: We may disclose your information if required by law or to comply with legal processes, protect our rights, or respond to lawful requests from public authorities.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your data, but cannot guarantee absolute security.
Your Choices
- Access and Correction: You may access and update your personal information by contacting us at support@lopocoffee.com.
- Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in our communications or contacting us directly.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Phone: (+62) 812-259-65961
- Email: sales@lopocoffee.com, info@lopocoffee.com, support@lopocoffee.com
Thank you for choosing Lopo Coffee. We are committed to protecting your privacy and ensuring a safe shopping experience.